
Beyond Style: How Fashion Reflects Culture, Identity, and Innovation
Introduction Fashion isn’t just clothing — it’s a statement. It tells the world who we are, where we come from, and where we’re headed. In
Have questions about our custom tailoring, fabric selections, or booking a consultation? We’ve answered the most common inquiries to help you feel confident before your first visit
A: We specialize in textile design, custom tailoring, and handcrafted garments for both casual and elegant occasions. From alterations to full outfit design, every piece is tailored to your vision.
A: Yes! You’re welcome to bring your own fabric or sketches. We’ll review your ideas, provide expert feedback, and turn them into a finished piece.
A: Most custom projects take 2 to 4 weeks depending on complexity and material availability. We’ll give you a clear timeline at your first fitting.
A: Yes — appointments ensure we can give you one-on-one attention. You can book online, by phone, or through our contact form.
A: Prices vary by fabric choice, design, and labor involved. We’ll provide a detailed estimate after your initial consultation. Our pricing page has more details.
A: We offer one free round of adjustments within 14 days of pickup to ensure the fit is perfect.
A: We accept a variety of convenient and secure payment methods, including:
Credit and Debit Cards (Visa, MasterCard, American Express, etc.)
Digital Wallets (Apple Pay, Google Pay, Samsung Pay)
PayPal
Bank Transfers (where applicable)
Cash payments for in-store or pickup services, if available
All transactions are processed securely to ensure your information is protected. If you have a specific payment question or need assistance, our customer service team is happy to help.
A: Yes, we offer installment payment plans for larger or custom garment projects to make budgeting more flexible for you. Options may include:
Interest-free installments over a set period
Third-party financing services such as Afterpay, Klarna, or Shop Pay (if available)
Custom payment schedules for high-value or bulk orders
Please contact our team directly to discuss available plans, eligibility, and how to get started. We're happy to work with you to find a solution that fits your needs.
A: We want you to be completely satisfied with our garment services. If you are not happy with your purchase, please contact us within [insert timeframe, e.g., 14 days] of receiving your item.
Refunds are available for items returned in their original condition and packaging.
Custom or personalized garments may have different refund terms—please check the product details.
To initiate a refund, please reach out to our customer service team with your order details.
Refunds will be processed using the original payment method within [insert timeframe, e.g., 7-10 business days] after we receive the returned item.
For any questions or concerns, our support team is here to assist you.
Q: Can I request an invoice for my garment order?
A: Yes, you can request an invoice for your garment order. Invoices are typically provided automatically via email after purchase. If you need a detailed or customized invoice for your records, please contact our customer service team with your order number, and we’ll be happy to assist you.
A: We accept payments in [insert your accepted currency or currencies, e.g., USD, EUR, GBP]. For international orders, your payment will be processed in the selected currency at checkout. Please note that currency conversion fees may apply depending on your payment method and bank.
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